Was not informed you had to request your room to be cleaned/bed made, new towels etc and you had to do it the day before you wanted the service. Beds extremely uncomfortable, pillows even worse. We went last year same time and service was okay. Melia Punta Cana Beach Wellness Inclusive - Adults onlyīottom line, the hotel cares nothing about your satisfaction and provides no service at all.Finest Punta Cana By The Excellence Collection All Inclusive.
